If Ordering from our HeartofWar Essentials Line items may take 1-3 days to process and 6-9 business days to arrive.
Please allow proper processing time , some products will arrive sooner, others may be processed via third party.
Should any items get lost or misplaced please contact us at orders@heartofwar.com for further assistance, see tracking number to ensure status.
If ordering from HeartofWar Boutique , items are one of a kind, made to order, or made one of a few having limited stock. IF an item is marked "PRE ORDER" , it is subject to the specified date plus 7-9 business days after to be shipped to you . Understand these times are subject to change, you may receive your order sooner than the anticipated window or outside if there should be inclement weather, please always reference to tracking number.
Pick Up Policy
{DMV Area} For Pick up orders, you have up to 5 business days to pick up from our warehouse. After that , its up to our Warehouse to decide how to move forward, you may be charged a shipping fee to have order sent to you. It is important to input the most accurate contact information when you order. Our warehouse address will be sent after payment confirmation by email ,warehouse hours are from 9-5pm Monday-Friday, please know that our building is private access, you must follow procedures and text the number provided with order number upon arrival. You will be asked to show proper identification and /or receipt to pick up items.
Doordash - Coming Soon.
We appreciate your patience with us as we grow to perfect the best means to get you the items you desire in a timely fashion!